HP
Hester P

1 reviews | Active since Jun 2017

30 Jun 2017, 12:13

No feedback

<p>I app**** to have a company regsitered through FNB CIPC and was told it takes 5 - 7 working days and they open a business bank account at the same time. It has now been 6 weeks and I'm getting no feedback. I've emailed twice to ask for feedback but get no response. Then someone phoned me to ask why I haven't opened a business account and I told her I was told it was done automatically. She promised to get it done, but to date no response from anyone at FNB has been received and this was more than a week ago. I'm starting to wonder if a FNB business account is a good idea as my experience so far has been really bad. PLEASE finalise this. </p>

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Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply30 Jun 2017, 14:21
Official

Good Day

I have logged a formal complaint on your behalf. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Complaints Resolution

Daffnie Govender

Tel number: ***

FNB (First National Bank)
FNB (First National Bank)'s reply30 Jun 2017, 14:26
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards

Hello Peter Complaints

Naomi Petersen

*** (option one)