1 reviews | Active since Mar 2017

28 Mar 2017, 10:27

no feedback

<p>With the reference number issued on the 25/03/17of ********** no feedback.someone contact me on Saturday and I explain the whole issue again.I still don't know on why R2939 was debited from my account again without any notification as in February last month I have to make aplan for my other debt.now I will have no place to stay beacause of this bank.I don't have money for rent and food.thanks to you fnb.I believe and hope that am done paying your loan.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Mar 2017, 12:47
Official

Good day Ms. mhana ndkuli

Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***