NO FEEDBACK!!

<p>Good day,</p> <p>This is the second complaint I have logged for money that I have withdrawn at your ATM in Mamre.I withdrew R2280 on saturday morning jusT after 5:00AM. I only received R1700. 200 x 7; 100x2; 20 x 5.Whilst doing the transaction the device screen switched off as if it was busy rebooting and I had already requested R2280. When my money was dispensed the screen was on a windows screen and the money was dispensed and my card thereafter. I logged this on your system on Sturday already. I also work for a bank and therefore was unable to go into the branch. I work 60+ kms away from where I withdrew the money and I received a reference number and I never received any feedback. Ref ********** . I called into the call centre and the lady who assisted me was so irritable on the phone which led me to this review. When clients are unable to get to the branch and require feedback on complaints or disputes they have logged how else do u think one should communicate??!!!!***??!!!!!!!!! Its my money we are talking about????I want to know where and when I will receive the rest of my money as it was already deducted from my account.I want urgent feedback.</p>