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I have contacted FNB to close my share holding account and I was given a number to contact which no one picks up the phone. I then went to Centurion branch and was given an email address to send my request to<br> Before writing an email I paid the negative balance to settle the account. The date was the 30th of March 2016 only automated response came through. Until today no one contacted me instead they changed me for service fee again and I have a negative balance again.<br> <br> This is their response<br> Good day,<br> Thank you for your e-mail. This is an automated response from FNB Share Investing.<br> A consultant will respond to your enquiry within 48 hours. Kindly note this does not include weekends or public holidays. <br> Please feel free to contact us on 0860 SHARES (742 737) or if you are dialling international on +***3<br> Thank you for your continued support.<br> Warm Regards,<br> FNB Share Investing<br> [URL Removed]<br> <br> PO Box 1153<br> Johannesburg 2000<br> South Africa<br> Tel: ***<br> Fax: ***<br> [Email Removed] <br> <br> This is a request to close my share investing *** with immediate effect<br> ID number ***<br> <br> With be
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 903106.
Regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 903106.
Regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
