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Bev B
1 reviews | Active since May 2010
06 Mar 2016, 10:25
NO FEEDBACK
When First National Bank gives you the option to \contact me\" on internet banking - then they should CONTACT ME!! I wrote about a complaint regarding the access charge for their slow lounge - we were still charged R500 and in my opinion we met all the criteria!! We have been banking with First national for 30 years and the service just gets worse!!! SO PLEASE CONTACT ME."
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Replies (1)
FNB (First National Bank)'s replyOfficial
07 Mar 2016, 08:42Hello doubleB,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 883226.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 883226.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply07 Mar 2016, 08:42
Official
Hello doubleB,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 883226.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 883226.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)