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Last Year September I was contacted by FNB Credit Card ***** division regarding ********** activity on my credit card. They requested that I open a Case at the police station. This I did. And supp**** them with all the details. At the time the Bank Account where the money was paid into from my credit card still had enough money for me to recover the payments and the account was blocked. I followed the process requested by the Bank and the investigating officer visited me repeatedly. Then I am told sorry that the ********** account that the money was paid into no longer has any money in it!! Finally I have been passed off to the Credit Card ***** division. Very convenient as you cannot phone them or speak to any person. You can only email. From these emails I get no response.....<br> And then for the cherry on top, last week I download my bank statements from the Internet and I get furnished with someone else's bank statement. I tell FNB this by phone, I email this Bank statement in question once again to the ***** division (no reply of course)and I tell them in person. I get a disinterested response. I am most perturbed that I have had to resort to social media.