GP
Garth P
1 reviews | Active since Sept 2010
17 Oct 2015, 13:40
No feedback
I emailed Trust Services on15th October 2015 and yet have received no reply or even an acknowledgement of my request for changes to my last will and testament.<br> A last will and testament is such an important aspect of ones life, but it is obvious that it is of no concern to FNB Trust Services.
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FNB (First National Bank)'s replyOfficial
19 Oct 2015, 08:09Hello pratt333,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 788978.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 788978.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply19 Oct 2015, 08:09
Official
Hello pratt333,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 788978.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 788978.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)