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I have submitted an ongoing issue to 4 different departments from yesterday and the only one who responded couldn't help me.

Please refer to the below:

There was a debit order deducted for FNB Connect account ********** .

The amount of R910.60 was deducted for data (and apparently international SMS's sent) on a number ********** 9716 which is not in my possession at all!

I am now also receiving countless SMSs during the night advising that the data is almost finished on that sim??

I've only ever had 2 FNB sims, *****2733 and ***1840 which is a tablet mainly used with wifi.

I've called your call centre who cut the call it seems. I am not available on telephone, please contact me on my email address URGENTLY