1 reviews | Active since Oct 2014
No feedback
Opened a cheque account at fnb and was offered a credit card. The consultant that assisted me was amazing however fnb did not provide me with feedback. I had to call them and I was just informed that i did not qualify. So if ppl dont qualify you just dont call them back with no reason and this is after you OFFERED me the credit card.
Good day Kaylene,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to fn Credit Card and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
Good day Kaylene,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to fn Credit Card and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints Team
*** (option one)