DS
Dyaksha S

1 reviews | Active since Jul 2015

28 Jun 2018, 19:59

No feedback

I emailed the life department on 2 separate occasions and still received no feedback. It related to 2 different queries. Pathetic service and seems like FNB don't value or care for their clients and don't need the business. I want my queries sorted asap. Email me coz I can't take calls during working hours. Weekdays I'm available after 4.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply29 Jun 2018, 09:44
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to FNB Life who will investigate and provide you with feedback.

The reference number is ***NF.

Regards

Hello Peter Complaints Team

*** (option one)