1 reviews | Active since Sept 2017
no feedback
when a company's slogan is "how can we help you" you would expect some form of assistance as well as feedback. as i have mentioned before, i am tired of running after you. you guys can do some running. i am tired of this. i want the section 129 removed from my account/name. as i have been trying to resolve this for 3 months now. i will now give FNB my undivided attention in being the worst CEO ever. that is Customer Experience Officer... BANNERS WILL BE PUT UP IN VERY PROMINENT LOCATIONS DEPICTING HOW YOU CANNOT HELP ME.
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)