JH
Jacobus H

1 reviews | Active since Oct 2009

22 Aug 2017, 08:47

No Feedback

Around the end of July, I made an electronic application for an increase on my credit card. They told me that they will come back to me within 48 hours. Nothing happened and i lodge a complaint which a lady come back to me and told me she will come back to me. But nothing happened yet. I lodge another complaint and it is also longer than 48 hours and nothing happened so I am waiting now from the 1 August up to now for an answer.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply22 Aug 2017, 10:42
Official

Good Day,

Thank you for taking the time to bring this to our attention. I would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will

provide you with feedback.

The reference number ***.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)