No feed back.Given the run around.

On the 07/09/2017 I lodged a complaint with business care at FNB Ref: ********** . and got no response.A few days later I lodged a nother complaint with the ethics line at FNB *** and was told I will get feed back after 48 hours.Today is the 24/10/2017 and so far no response. I don't know if this is because it is one of they're staff members or they don't care I won't know. My complaint was that I have been trying to divorce my wife and that she has been giving me the run around because she does not have to pay for a lawyer.She makes use off the lawyers on the banks panel.My lawyer fees mount to about R41000.00 over the last two years and no end in sight. I only asked the business care and ethics line if this is standard practice. I think there is a conflict of intrust and bad business practice.You scratch my back I will scratch yours. In a world were we try and stop *******ion and ******** ,this seems wrong to me. I have been a customer of FNB for many years and have financed my home and vehicles through this institution.My business have also been banking with them for many years.And I have to be compliant. Kindly waiting for your response if you really care. Thank you.