NO FEEBACK OF SERVICE FROM FNB

I was advice to take my business to FNB , with the most part going well, I however also have a Company Prepaid Credit card that I use for conveyance. So I need to top up as and when needed. I also got the FNB app to supposedly make it more covenant . However , I can only see my cheque account on the app not the CC , so if I what to make a quick top up , I need to access my PC al the time ect , I have phone , email ect and ever time I was advice by FNB they will get back to me. I am still waiting for their feedback after weeks of trying to get it sorted . I seems that FNB is all smoke and mirrors and they are not as technologically advance as they advertise. Do not get a Prepaid Credit Card form FNB as you will not have any control over the accounts via there phone app. and no customer support.