lJ
lizel J
1 reviews | Active since Oct 2015
29 Aug 2024, 07:05
No explanation on minus bank balance
Is it possible that a representative from FNB please contact me with regards to my bank account being in a minus. There's no way to contact them except via telephone.
Helpful (0)
Replies (1)0
Replies (1)lJ
lizel J's updateReviewer Update
30 Aug 2024, 13:15I am currently on maternity leave and have to go back to work as I need the money even though my baby is only 2 months old.
On Monday 27th August I went to the mall and bought a few things at Spar supermarket, the purchase came to R1711 I paid with my FNB card, I still had R2606 left in my account after the purchase( I got a notification from the bank)
I withdrew the last R2600 and the following day I noticed I had a negative amount on my bank account. The amount was R1031 which means as soon as money comes in again FNB will collect this amount. According to FNB I had insufficient funds in my account and Spar collected their money late but I paid for the groceries.
It is a disgrace to ***** from loyal customers, I have contacted the Ombudsman and on my way to Spar.
FNB please only contact me if this matter is resolved. R1031 for service fees is a joke.
It is a disgrace to ***** from loyal customers, I have contacted the Ombudsman and on my way to Spar.
FNB please only contact me if this matter is resolved. R1031 for service fees is a joke.
lJ
lizel J's update30 Aug 2024, 13:15
Reviewer Update
I am currently on maternity leave and have to go back to work as I need the money even though my baby is only 2 months old.
On Monday 27th August I went to the mall and bought a few things at Spar supermarket, the purchase came to R1711 I paid with my FNB card, I still had R2606 left in my account after the purchase( I got a notification from the bank)
I withdrew the last R2600 and the following day I noticed I had a negative amount on my bank account. The amount was R1031 which means as soon as money comes in again FNB will collect this amount. According to FNB I had insufficient funds in my account and Spar collected their money late but I paid for the groceries.
It is a disgrace to ***** from loyal customers, I have contacted the Ombudsman and on my way to Spar.
FNB please only contact me if this matter is resolved. R1031 for service fees is a joke.
It is a disgrace to ***** from loyal customers, I have contacted the Ombudsman and on my way to Spar.
FNB please only contact me if this matter is resolved. R1031 for service fees is a joke.