NO ETHICS OR MORALS

Since September, I have been trying to sort out as disputed deduction from my account. FNB have still not sorted anything out. The amount is just short of R7000. HERE'S MY PEDICTION ON HOW THEY DEAL WITH THIS BLOG. FNB WILL SEND 2-3 AUTOMATED RESPONSES INFORMING ME THEY WILL HAVE RECEIVED THIS COMPLAINT. THEY WILL INFORM ME SOMEONE WILL GET HOLD OF ME. THEY WILL THEN CHECK THE REFERENCE NUMBER, AND THEN DO NOTHING. HOW DO I KNOW...BECAUSE THIS IS WHAT THEY HAVE DONE PREVIOUSLY. Problem is, is that I'm not going away