LW
Louis W
1 reviews | Active since May 2016
06 Oct 2022, 15:49
No ersponse to eMails
Reported three problems with my accounts lately without any response. Come on FNB, you can do better than that. Livechat is also useless and phoning a tedious exercise to get to the person that can solve the problems. What is the use of email if it is not attended to? eMail is the easiest way to solve problems without resorting to lengthy telephone conversations.
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Replies (2)LW
Louis W's updateReviewer Update
10 Oct 2022, 21:06Thanks to hellopeter to get FNB to reply to my queries.
LW
Louis W's update10 Oct 2022, 21:06
Reviewer Update
Thanks to hellopeter to get FNB to reply to my queries.
LW
Louis W's updateReviewer Update
18 Oct 2022, 10:52FNB responded and solved one query but the other two remains unsolved. Now two weeks later and I am still waiting for FNB.
LW
Louis W's update18 Oct 2022, 10:52
Reviewer Update
FNB responded and solved one query but the other two remains unsolved. Now two weeks later and I am still waiting for FNB.