NO ENGLISH WORDS TO DESCRIBE HOW BAD WE TREATED AT THIS BANK

I am banking with is Pathetic bank unfortunately for a long time I have not once ever recieved anything good from it.

Yesterday I called the President street bank in Johannesburg to confirm before I do my online smart I'd application they said yes. I have went through the process and got a reference no to visit the branch and apply at the branch,so this morning I walked 35mins to the bank only to be told they font do it go to Sandton. I called that so called call centre spent a total 3 times calling 1h36mins my phone also as recordings of this how long I waited 1stly they will never rebate ur money on the call and time spent on the phone.

Can someone from your pathetic branch call me pls as I would like to apply for my smart id, as i was hijacked 2 weeks ago.PLEASE FOR ONCE DO SOMETHING FOR TOUR LOYAL CLIENTS.