TH
Tim H

1 reviews | Active since Aug 2009

31 Jan 2022, 10:43

NO EMAIL ADDRESS IN ANY CONTACT WITH FNB

Everywhere I go look, I cannot find any contact details with an email address.

PUT EMAIL ADDRESSES ON THE WEBSITE - Contact Us. PUT AN EMAIL ADDRESS ON THE BANK STATEMENTS, IF YOU REFER THE QUERY TO ANOTHER DEPARTMENT, PUT A ****** EMAIL ADDRESS!!!!

Always have to phone. Always 500 security questions, which are all ****. They just checking their records are up to date.

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Replies (3)
TH
Tim H's update31 Jan 2022, 11:09
Reviewer Update
WHAT?

Firstly, why can't you answer that in public - it is a general query?
Second, if you READ the complaint, it told you which department - the website, the statements, the refer to other department - can you read?
TH
Tim H's update01 Feb 2022, 12:38
Reviewer Update
SO CAN'T YOU ANSWER IT????

GET ***** TO PHONE ME THEN
TH
Tim H's update01 Feb 2022, 12:38
Reviewer Update
WHY DO YOU NOT HAVE EMAIL ADDRESSES - ANSWER THAT?