NS
Nandile S
1 reviews | Active since Oct 2014
12 Jan 2026, 14:59
No Ebucks though I qualify - Arrogant and *********** advisors
I have a credit card that was closed in 2024. I noticed that I no longer earn ebucks although I qualify and contacted your team. They are so *********** and have transferred. I imlpo9re you to check the amount of interactions I have had just to get assistance with this and yet it is not resolved from October 2025.
I am not earning Ebucks because the credit card team put some flag on my account. I have not been earning Ebucks for many months though I have been intentional about earning them. What do I* need to do to get this resolved???? The service is sickening!
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Nandile S's updateReviewer Update
02 Feb 2026, 10:14Hi,
***NF
Weeks have passed yet my query has not been resolved. The total ebucks owed to me is at least EB15 000.
Why has your team closed my complaint without any of your agents calling me to inform me of a resolution? This matter is STILL not resolved. All you do is promise me call backs when I take my time and call and stay on the call for an hour!! This is really unacceptable.
***NF
Weeks have passed yet my query has not been resolved. The total ebucks owed to me is at least EB15 000.
Why has your team closed my complaint without any of your agents calling me to inform me of a resolution? This matter is STILL not resolved. All you do is promise me call backs when I take my time and call and stay on the call for an hour!! This is really unacceptable.
NS
Nandile S's update02 Feb 2026, 10:14
Reviewer Update
Hi,
***NF
Weeks have passed yet my query has not been resolved. The total ebucks owed to me is at least EB15 000.
Why has your team closed my complaint without any of your agents calling me to inform me of a resolution? This matter is STILL not resolved. All you do is promise me call backs when I take my time and call and stay on the call for an hour!! This is really unacceptable.
***NF
Weeks have passed yet my query has not been resolved. The total ebucks owed to me is at least EB15 000.
Why has your team closed my complaint without any of your agents calling me to inform me of a resolution? This matter is STILL not resolved. All you do is promise me call backs when I take my time and call and stay on the call for an hour!! This is really unacceptable.