No ebucks received
Today I heard from a consultant that the reason I do not receive ebucks, was because I do not transact via the app and that the rules have changed. I HAVE NEVER RECEIVED ANY SUCH COMMUNICATION. No email. No sms. No phone call. So now I have to accept losing all that loyalty point, for being loyal???????
Helpful (0)
Replies (3)0
Replies (3)'s updateReviewer Update
26 Jun 2019, 08:56I have now checked my email history and no communication was received. No email. No sms. It seems that Ebucks goes out of their way to make sure no one benefits. The only fair sollution is backdating this.
's update26 Jun 2019, 08:56
Reviewer Update
I have now checked my email history and no communication was received. No email. No sms. It seems that Ebucks goes out of their way to make sure no one benefits. The only fair sollution is backdating this.
FNB (First National Bank)'s replyOfficial
26 Jun 2019, 11:14Good Day Andre
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***F
Regards, Hello Peter Team Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***F
Regards, Hello Peter Team Tel number: ***
FNB (First National Bank)'s reply26 Jun 2019, 11:14
Official
Good Day Andre
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***F
Regards, Hello Peter Team Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***F
Regards, Hello Peter Team Tel number: ***
's updateReviewer Update
03 Jul 2019, 10:06Shocking. Rude response
's update03 Jul 2019, 10:06
Reviewer Update
Shocking. Rude response