No ebucks on my fnb connect products?

Item: FNB (First National Bank)
Rating: 2
Author: Hendrik C

I ported 2 numbers to fnbconnect after a promise of up tp 40% ebucks rewards ( I am on reward level 5). After 3 months I did not receive any ebucks on the 2 ported cell numbers! I contacted ebucks, fnb connect but am not getting any feedback. I budgeted for this as part of my christmas shopping and need my ebucks before Saturday!

Helpful (0)

Replies (1)

FNB (First National Bank)'s replyOfficial

09 Dec 2015, 09:06

Hello Hxx,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 829833.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply09 Dec 2015, 09:06

Official