LK
Leroy K

1 reviews | Active since Jun 2011

07 Mar 2019, 21:27

No eBucks back on homeloan

We bought a home in August 2018 and was told we'll get 50% back in eBucks on our first loan repayment.

Logged numerous calls with little or no response. It's been 8 months now and still no eBucks.

Really unhappy with this as it was one reason why we went with them.

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply08 Mar 2019, 09:20
Official
Good Day, 

Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused. 
A complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback. 
Kind Regards, 
 
Hello Peter Complaints Team 
*** (option one)
FNB (First National Bank)
FNB (First National Bank)'s reply08 Mar 2019, 09:33
Official
 
Good Day, 

Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused. 
A complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback. 
Kind Regards, 
 
Hello Peter Complaints Team 
*** (option one)