OM
Onkgopotse M
1 reviews | Active since Mar 2012
01 Feb 2016, 10:23
No deposits
FNB ATMs were offline again and I was unable to make any deposits at two branches namely Woodbridge Square and Festival Mall. I finally managed to make a deposit at Greenstone Mall this morning, after waiting for 40 minutes while the ATMs were being 'serviced'. My debit orders were reversed and no doubt FNB will charge me for those reversals. I want the charges for the reversals reimbursed and for FNB to get its banking system in order.<br> I
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FNB (First National Bank)'s replyOfficial
01 Feb 2016, 11:36Hello Moraks1,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 859855.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 859855.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply01 Feb 2016, 11:36
Official
Hello Moraks1,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 859855.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 859855.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)