No delivery on delivery promises

<p>I ordered a TV from FNB''s "add a device" service last week. I was sent numerous SMS's of delivery from a company called Digital Planet acting on behalf of FNB. On the August 24th I received an sms early in the morning telling me that my order would arrive before 5pm, I had to stay home from work to accept delivery. Only that delivery never came. On the morning of the 25th, I called Digital Planet to enquire but could not get through. Later in the day I received another sms saying their lines were down and giving a new number. I called the new number and was promised that my order was due that same day. Today is the 26th and I still have NOT received my order. Not even a call or an email with an apology or explanation as to why it has not arrived as scheduled. </p> <p>If I do not receive my order today please feel free to CANCEL it. I would like to spend my money with people who actually value customer service! </p>