NO
Nozuko O

1 reviews | Active since Aug 2016

28 Aug 2017, 08:51

No Delivery of my replacement card

Im so dissapointed with FNB and DSV, i reported my cards ****** 14 August and app**** for replacement cards for my cheque card and credit card. Till today i have not received them.

such poor service !!!

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Aug 2017, 12:14
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is ***.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)

FNB (First National Bank)
FNB (First National Bank)'s reply28 Aug 2017, 12:14
Official

Good Day,

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

Another complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)