1 reviews | Active since Jun 2013
No delivery of credit card
I cancelled my credit card on the 9th of September due to *****. I was promised a new card within 5 working days. Its now the 19th of September and Im no closer on getting my new card. According to Fnb my card was issued to the delivery company on the 11th, but the delivery company says they still need to package the card for delivery. Im very disgusted in the lack of service I am receiving.
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to Credit Card Division who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to Credit Card Division who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)