BC
Bryce C
1 reviews | Active since Apr 2014
31 Mar 2015, 14:07
No delivery of cheque card
I was told my new cheque card will be delivered between 12 and 1pm today... it still has arrived... 1.57pm<br> <br> ENTIRE lunch break wasted waiting for courier to arrive...<br> <br> I called the premier banking line... and was told I must just wait, the rep wouldn't even look into when i asked... said it is up to the courier.. shocking..<br> <br> he could at least have provided me with their number or name..
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
31 Mar 2015, 14:49Hello sincitizen1,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused. .
A formal complaint has been logged on your behalf and the reference number is 659189.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused. .
A formal complaint has been logged on your behalf and the reference number is 659189.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply31 Mar 2015, 14:49
Official
Hello sincitizen1,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused. .
A formal complaint has been logged on your behalf and the reference number is 659189.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused. .
A formal complaint has been logged on your behalf and the reference number is 659189.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)