No delivery before weekend

Hello,<br> I cancelled my debit card on monday due to *****. I have no credit card, and it is the sole means of access to cash for me. I was called by the courier company once on thursday, and they did not leave a message. I managed to get through to them friday morning. However they told me they have left for the day, and will only deliver my card Monday. I explained I cannot wait for monday and need the card for the weekend. I called my banker, who said i must go tomorrow to get a temp card... i explained that the courier company advised that they can arrange a 'special delivery' on fnb's instruction. She sighed, and advised she will try that. I am still awaiting her call back? Being called a private client, is just a means of charging more fee's it by no means, means that you will actually get any kind of 'elite service'. Especially when I have to suggest options to the agent.