AP
Avani P

1 reviews | Active since Jul 2016

23 Dec 2017, 09:56

No Delivery after being promised 5 times in a month

This my 3rd review of an order placed 27 Nov. I've had someone from ebucks contact me and promise delivery 5 times as late as yesterday. Still nothing. Please refund my ebucks and delivery fee. I will purchase a phone elsewhere. While ebucks is a good rewards programme, everyone should stay away from buying directly from the ebucks shop.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply27 Dec 2017, 10:20
Official

Good Day Ms. Ap24

Thank you for bringing this matter to our attention. We have reviewed your matter and routed your matter through to the e-bucks shop resolution team for formal investigation and feedback to yourself.

Your reference number in this regard is: ***NF

You will receive feedback in 24 to 48 working hours.

Thanks

Regards

Rahim Salamaan

FNB Hello Peter Complaints Desk

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