1 reviews | Active since Jul 2016
No Delivery after almost a month, ebucks does not seem to care.
I posted a complaint on hellopeter last Wednesday about no delivery of a phone I ordered from ebucks. I ordered and paid on 27 Nov, I've had ebucks consultants phone me once a week and ask 'Did you receive your order?'. Nothing has been done since my last review last Wed. Pls refund my ebucks and delivery fee. I know better than to purchase from ebucks again.
Good day Avani Pillay,
Thank you for bringing this matter to our attention.
I am disappointed to hear that your previous complaint had not been resolved and that you have not received your order.
Your comments has been escalated to a manager within FNB eBucks department and have requested that they be in contact with you.
I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
Naomi Petersen
*** (option one)
Good day Avani Pillay,
Thank you for bringing this matter to our attention.
I am disappointed to hear that your previous complaint had not been resolved and that you have not received your order.
Your comments has been escalated to a manager within FNB eBucks department and have requested that they be in contact with you.
I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
Naomi Petersen
*** (option one)