TM
Tshepiso M

1 reviews | Active since Aug 2014

07 Feb 2019, 09:45

No Delivery!!

I opened a new account with FNB with the hope that all is going to go well. It's been over 3 weeks & my card is still not delivered. I keep calling & they take me from pillar to post with no proper answers. This is extremely ridiculous & unprofessional.

For all I know someone took my card & is probably planning to use it for ********** activities. I'm disgusted!!!!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply07 Feb 2019, 11:06
Official
 Good Day Tshepiso, 
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused. 
A formal complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback. 
Kind Regards,  Hello Peter Complaints Team *** (option one)