1 reviews | Active since Apr 2017
No delivery
<p>I ordered online and was ask to provide my address ,then got an SMS on Wednesday 12 April saying that my Order will be delivered that day between 9am to 5 pm only to find out that my Order was not delivered called the number that was provided on the SMS and could not get thru , Then later at night got an SMS saying I should call them or they will cancel my Order , On Thursday morning got an SMS saying that my Order will be delivered that day as on Wednesday the was a delay , got to work and called them to make sure that I will getting my order and the Agent that answered my phone promised that it will be delivered on Thursday for sure , got back from work only to find that my Order was not delivered again , am really ****es off as they promised me to deliver and they never did ... </p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
