QK
QINISO K
1 reviews | Active since Aug 2014
23 Dec 2015, 09:36
NO DELIVERY
orderred a debit card t o be delivered on the 12th i have not recived the card to date and i still have not recievd a response. i am going out of the country tomorrow i need to have a card becuase how else am i going to have access to my money. i have tried to call the branch three times today there is no answer. i called the call centre there was nothing they could do to help me when i went on their complaints page they will only respond in 24hrs which is ******* i think i pay too much for such horrfying service. i would appreciate having my card delivered today to my work adress
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Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
23 Dec 2015, 09:45Hello WATUMI,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 836799.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 836799.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply23 Dec 2015, 09:45
Official
Hello WATUMI,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 836799.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 836799.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
