1 reviews | Active since Jun 2015

28 Jul 2015, 12:10

No Debit Made

Is there any specific reason or explanation as to why it is that the debit for my Persoan Loan hasn't been made from my cheque account or there are changes that I was never made aware of?<br> It was suppose to go off on the 25th day of the month, and now it's 28th but still it hasn't gone throu.<br> <br> Or should I make a manual payment again, so that as soon as I make it, you can again go to my account and take another installment amount, resulting in double payment like you did last month?

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Jul 2015, 13:09
Official
Hello Baion,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 729159.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)