AC
Amy C

1 reviews | Active since Jan 2018

02 Jan 2018, 14:00

No Data Returned

I have been trying to update my online banking account and every time I try I receive the message "no data returned" This has been going on for about 3 months now. I even tried call centre. That didnt help. I went into the bank and the said they are having problems regarding this type of thing at the moment. It makes it vey difficult for me to record my income and expenditure, I also cannot set up paypal for my online business do to this reason.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 Jan 2018, 15:32
Official

Good Day,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.

Complaint reference number ***NF was issued for your complaint.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)