NK
N K
1 reviews | Active since Sept 2020
11 Feb 2021, 14:18
no data received from request.
been trying to reset user name and password. sought assisting from digital banking support. did exactly what was recommended only to receive an error message- no data received from request.
This was reported to the digital banking support assistant who simply ignored all further requests for a resolution. in the meantime I have a payment to make to SARS and am unable to authorise this. Strange that this bank is unable to assist with something as mundane as password resets.
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N K's updateReviewer Update
12 Feb 2021, 20:10I obtained exceedingly professional and efficient service and assistance following further follow ups at my instance this morning from Mr Trishul and Ms Jackson. These two employees are absolute gems. The original complaint must however, still be investigated.
NK
N K's update12 Feb 2021, 20:10
Reviewer Update
I obtained exceedingly professional and efficient service and assistance following further follow ups at my instance this morning from Mr Trishul and Ms Jackson. These two employees are absolute gems. The original complaint must however, still be investigated.