No customer support for creating a new a business account

I'm super frustrated with my FNB experience. I opted to make use of their CIPC registration service which registers a new business and create a bank account. I'm really battling to get FNB to finalize the bank account so that I can start using it. I can see it in my profile, but I cant use it. Every attempt to contact FNB regarding thise, I've been told to call ********** 479.

When I call this number, I've waited at times so long that the call just hangs up. Sometimes I'm lucky and someone eventually answers. I was told that their was technical glitch and they would call me within 24-48hours which never happened. I've contacted them again several times to follow up with the same response.

I just feel that FNB doesn't care about customer support.