No Customer Support

<p>I filed a complaint (ref: ********** ) with FNB Premier banking on 1 Feb 2017 after they blocked my card incorrectly. The reason the card was locked is not the reason reported by their system, which is major issue that should be given some attention. FNB chose not to follow up with me at all. I then again raised the complaint (new ref: ********** ) on 7 Feb 2017 in the hopes that FNB might actually at the very least follow up and figure out the issue and try fix it. Unfortunately I have given the Premier team way to much credit they have still not even contacted me, other than the auto response email. I tried to use there assigned channels to resolve my issues and FNB just don't care at all about how much they mess up their "Valued Customers" accounts. My advice to all potential FNB customers is go to Nedbank, they have better service and actually do something when they say they will.</p>