1 reviews | Active since Jul 2011
No customer service whatsoever
<p>Last week I lodged an online query with FNB. Case number 925780. Yesterday I received a message saying that this case had been closed. Nobody has bothered to come back to me or communicate with me as to the outcome of the query, or whether certain sections of the FNB online banking site actually work they way they should. Further attempts at clarifying this today have been met with the same nonexistent level of response.</p> <p> </p> <p>Disgusting.</p>
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 928295
Regards Complaints Resolution
Melinda Duvenhage
Email address: *** Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 928295
Regards Complaints Resolution
Melinda Duvenhage
Email address: *** Tel number: *** (option one)