No customer service received

<p> 18th October 2016 I opened a Cheque account online, little did I know that was the biggest mistake ever cause no one cares enough to provide good customer service. </p> <p> </p> <p>I received a call on the 19th October from some guy forgot his name, he assured me that his updated my new details and he didnt , promised to email me my account number - that didnt happen. Had to call FNB to get the number. </p> <p> </p> <p>2nd attempt at getting help - 25th October went to the branch to FICA my account Khatu seemed less interested - told me I could use my Insurance Schedule as proof of address when I went to get it came back to her telling me that she has to go home , someone else will help me that gentlemen told it can't be used.</p> <p> </p> <p>Called the courier company on ***to find out about my card the guy knew nothing about my card asked for all my details and nothing - the only thing left was for him to ask for my bra size cause he didnt come across as somethat knew what he was doing. </p> <p> </p> <p>Last resort I called the FNB contact centre they told me there is something wrong with the card and I will have to wait again another 3-5 days to get it.</p> <p> </p> <p>Is this the service I'm subjected to with opening an Account with FNB???????????????</p> <p> </p> <p>I'm very disappointed with the service I received. This is very unacceptable my intention was to use the account so clearly that won't happen anytime soon.</p>