NO customer service! NO goodwill!
<p>Charge R165 to deliver one of their "smart devices" - whether it works or not! Taking FOREVER to collect dud device from me and refuse to refund delivery fee! Don't know any other company which charges such an exhorbitant fee!</p> <p>Decent companies do NOT charge customer delivery fee for orders over a specified value!</p>
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is *** .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is *** .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)