JP
Juanne P

1 reviews | Active since Apr 2026

08 Jun 2022, 15:10

No Customer Service At All

I have done a review in March and nothing was sorted as per private response. It is so disappointing to have ones bank not assist with simple requests. In having to use all the platforms available to help oneself, you clearly show that you want your customers to change their banks as "The bank of Changeables". Can I please have some sort of customer service as I've been inside a branch, tried telephonically, digitally to have my issue sorted as per my previous review. Thank you.

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Replies (1)
JP
Juanne P's update08 Jun 2022, 20:48
Reviewer Update
I do not see this automated response as a reply to my review. It seemingly ends here and nothing gets done from your end. I will have to keep sending these reviews until I get the service I need. You are not changing my life for the better with this service as the "Bank of Changeables" it's just more strenuous as a customer of more than 10 years in the times we're living now.