NO customer service

NO customer service ): FNB Visa Card In short: 1. I transferred an enormous sum of money to my FirstCard to pay for a holiday. 2. Diagnosed with COPD, so cancelled holiday before paying Cruise Line. 3. Withdrew most of the holiday funds. 4. FNB charged me R8.40 for 2 withdrawals. 5. I complained to FNB Card's so called "Customer Care". 6. A young woman named Natasha called me this morning - treated me like a ***** (maybe because I am a Senior?) and informed me that I should have read the T&C's before I . . . 7. I want an IMMEDIATE REFUND of my fees - ****** funds!