mM
muhammed M
1 reviews | Active since Jul 2012
24 Jun 2021, 09:44
no customer service
2 months for my ebucks to be rewarded and still no calls or feedback.i have called in multiple times and it is like there is no assistance.FNB says someone will contact within 24-48 hours but nothing.it seems that fnb wants all my business but will not provide any support or help. FNB CEO @JacquesCelliers and ebucks CEO @JohanMoolman should know that there service is going really bad with no customer resolution.to try and get a hold of one of there agents is a nightmare. @JohanMoolman and @JacquesCelliers
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FNB (First National Bank)'s replyOfficial
24 Jun 2021, 10:23Good day Mr Mahomed,
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
Regards,
Hello Peter Complaints Team
Hello Peter Complaints Team
FNB (First National Bank)'s reply24 Jun 2021, 10:23
Official
Good day Mr Mahomed,
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
Regards,
Hello Peter Complaints Team
Hello Peter Complaints Team