No customer service

<p>I was in contact with the FNB Call center to dispute service fee items on my bank statement. They have told me to fill out a dispute form and send it to ********** <p> </p> <p>I have sent it three weeks ago and have received no feedback. Apparently the mailbox was full at the time when I sent it. For a company as large as FNB surely there has to be large enough mailbox sizes to accomodate everyone.</p> <p> </p> <p>At this moment I am not likely at all to refer anyone I know to FNB due to this and other instances of recent poor service and a lack of caring about customers in general.</p> <p> </p> <p>I am constantly looking out for a better deal with the competition and have already moved my Vehicle Finance away as a first step. Convince me to stay and don't rip me off with your automatic penalties when the money shows available in my account.</p>