1 reviews | Active since Nov 2015
No Customer service
<p>On Monday the 10th of April, I had requested information online and asked FNB to call me back. I was told that my query will be seen to between 24-48 hours....it has now been 5 days and still nobody has given me a call. FNB's customer service is useless....whether you enquire online or go into a branch. Will be closing my account soon.</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)