No Customer service

<p>i have sent FNB a Debit order despite form om the 1st of November 2016. because i need two debit orders to be reversed, that is older than 40 days i need to follow these process that fnb informed me off. after following up sevreal time and speaking to so many consultants who constant telling me that a manager will get back to me... i have never received a call back or what so ever. i have left a complaint with the complaints department and up to date the complaint was not resolved. this is very poor service. i have opened a Capitec Account and will move my salary asap. i did not received my reversed debit order and we are in the new year. i am fed up to keep on phoning to follow up and nobody can help me. fnb promises the public good and fast service which is false adverti*****t. i will take this futher.</p>