WG
Werner G

1 reviews | Active since Dec 2017

03 Apr 2019, 11:22

NO customer service

I have a business account. I app**** for an overdraft on my banking app. Completed the form. App tells me a consultant will contact me shortly. It’s been 3 days. This is not the first time this has happened when I want to speak to a consultant. Their customer service number is also a disaster. They keep sending you from the one person to the other. Worst banking service ever.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Apr 2019, 13:36
Official
 Good Day, 
 Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused. A complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback. 
Kind Regards, Hello Peter Complaints Team *** (option one)