SvdM
Sarel van der Merwe

1 reviews | Active since Jan 2013

25 Feb 2015, 15:48

No customer service

It has been a month sine I wrote a complaint agents First National Bank and my quire with them has not been sorted. My account has not even been put on hold or anything. Last correspondence I had was on the 11 th of February. Clearly they do not care for people that has been with them for 10 years. Think it is time to move

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply25 Feb 2015, 16:07
Official
Hello Zeemonster,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 632464.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)